Submit a request

Your account number is listed below the account name on the top right corner of your Merchant Account.

The Closure/Denial reason will be listed in the email you received from our Trust & Safety team. If you have trouble finding this info, select 'Not Sure'

Please enter the details of your request. A member of our support staff will respond as soon as possible.

Before submitting, please confirm you've attached the required documents outlined in the email sent notifying you of the adverse action, or listed on the table here: https://support.wepay.com/hc/en-us/articles/360055233233-Merchant-Appeals

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